Return and Refund Policy

Studio Art Books Publishing

Effective Date: October 31, 2026

Studio Art Books Publishing is committed to providing high-quality publications that celebrate, support, and empower visual artists and arts organizations worldwide. We take pride in the quality of our publications and strive to ensure that every order is processed and delivered with care.

This Return and Refund Policy applies to all purchases made directly through the Studio Art Books Publishing website and other authorized sales channels operated by Studio Art Books Publishing.

Please review this policy carefully before completing your purchase.

1. All Sales Are Final

Studio Art Books Publishing maintains a no-return, no-exchange, and no-refund policy for all purchases, except where a return, refund, replacement, or other remedy is required by applicable law.

We do not accept returns or provide refunds for reasons including, but not limited to:

• A change of mind or personal preference.
• Ordering the wrong publication, edition, format, or quantity.
• Purchasing a publication that is no longer needed.
• Dissatisfaction with the artistic style, subject matter, or content of a publication.
• Failure to review the product description, specifications, or other information before purchasing.
• Incorrect or incomplete shipping information provided by the customer.

Customers are responsible for reviewing all product details, including the title, description, format, dimensions, and other applicable specifications, before placing an order.

By completing a purchase, customers acknowledge that they have reviewed the product information and understand that all sales are final, subject to applicable consumer protection laws.

2. International and Worldwide Orders

This policy applies to customers worldwide, including customers residing in the United States, Canada, the United Kingdom, the European Union, Australia, Asia, Africa, South America, and all other international destinations.

Studio Art Books Publishing does not voluntarily accept returns or exchanges for international orders, except where required by applicable law.

Customers placing international orders are responsible for understanding the applicable customs regulations, import restrictions, and delivery requirements in their respective countries.

Unless otherwise required by law:

• International orders are considered final sale.
• Shipping charges are non-refundable.
• Customs duties, import taxes, brokerage fees, and other international charges are non-refundable by Studio Art Books Publishing.
• Customers are responsible for providing accurate and complete shipping information.
• Refusal of delivery or failure to collect a shipment does not automatically entitle a customer to a refund.

Nothing in this policy is intended to override mandatory consumer protection rights applicable to international purchases.

3. European Union and United Kingdom Customers

Customers residing in the European Union and United Kingdom may have statutory cancellation and withdrawal rights when purchasing products online.

Where applicable, consumers generally have a 14-day withdrawal period for qualifying purchases of physical goods, subject to statutory exceptions.

Studio Art Books Publishing reserves the right to apply any lawful exceptions available under applicable consumer protection legislation.

Where a statutory withdrawal right applies, customers must exercise that right within the applicable legal period and comply with the legally permitted return requirements.

Any applicable refund, return shipping obligation, or other remedy will be handled in accordance with the relevant consumer protection laws.

This policy does not exclude or restrict any mandatory statutory rights available to consumers in the European Union or United Kingdom.

4. United States Customers

For customers residing in the United States, all purchases are final sale unless otherwise required by applicable federal, state, or local law.

We do not accept returns or provide refunds for customer-requested cancellations, changes of mind, or personal preferences after an order has been processed.

Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.

5. Australian Customers

Customers residing in Australia are entitled to the consumer guarantees provided under the Australian Consumer Law, where applicable.

These guarantees may provide remedies for products that are faulty, defective, not fit for their intended purpose, or materially different from their description.

Studio Art Books Publishing does not exclude, restrict, or modify any consumer guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified.

Any eligible remedy will be provided in accordance with applicable Australian consumer protection legislation.

6. Damaged, Defective, or Incorrect Items

Although all sales are final, we recognize that a publication may occasionally arrive damaged, defective, or different from the item ordered.

If you receive an item that is damaged, defective, or incorrect, please contact us as soon as reasonably possible after delivery.

To assist with our review, please provide:

• Your order number.
• A description of the issue.
• Clear photographs of the affected publication.
• Photographs of the packaging, if applicable.

Where possible, please contact us within seven (7) calendar days of delivery.

This requested notification period is intended to help us investigate shipping and fulfillment issues promptly. It does not limit any statutory rights or remedies that may apply under the laws of your jurisdiction.

After reviewing your claim, Studio Art Books Publishing will determine an appropriate resolution in accordance with applicable law. Depending on the circumstances, this may include a replacement, refund, repair, or another legally required remedy.

Please do not discard or return the affected publication unless we provide instructions or a return is required by law.

7. Shipping, Delivery, and Lost Packages

Studio Art Books Publishing works with third-party shipping carriers and distribution partners to deliver publications worldwide.

We are not responsible for delivery delays caused by circumstances beyond our reasonable control, including:

• Shipping carrier delays.
• Customs inspections or clearance procedures.
• Weather conditions or natural disasters.
• International transportation disruptions.
• Incorrect or incomplete shipping information provided by the customer.

Customers are responsible for ensuring that their shipping address is accurate and complete at the time of purchase.

If a shipment is confirmed lost, please contact us so that we can investigate the matter and determine an appropriate resolution in accordance with applicable law.

This section does not limit any rights or remedies available to customers under applicable consumer protection laws.

8. Refund Exceptions and Mandatory Consumer Rights

Studio Art Books Publishing applies its no-return and no-refund policy to the fullest extent permitted by applicable law.

However, certain countries and jurisdictions provide mandatory consumer rights that cannot be waived or excluded through a website policy or purchase agreement.

Where applicable law requires a refund, replacement, repair, cancellation, or other remedy, Studio Art Books Publishing will comply with those legal obligations.

Nothing in this policy is intended to:

• Exclude or limit statutory consumer rights.
• Restrict legally protected cancellation or withdrawal rights.
• Exclude remedies for defective, damaged, or misrepresented products where such remedies are required by law.
• Override mandatory consumer protection legislation in any country or jurisdiction.

9. Contact Information

For questions regarding this Return and Refund Policy, or to report a damaged, defective, or incorrect publication, please contact:

Studio Art Books Publishing

Website: https://www.studioartbookspublishing.com/

Email: info@studioartbookspublishing.com

Please include your order number and relevant information when contacting us about an order.

10. Policy Acknowledgment

By placing an order through Studio Art Books Publishing, customers acknowledge that they have read and understood this Return and Refund Policy.

All purchases are final sale, except where a return, refund, cancellation, replacement, or other remedy is required by applicable law.

Studio Art Books Publishing reserves the right to update or modify this policy at any time. Any revisions will be published on our website and will apply as permitted by applicable law.

Last Updated: October 31, 2026